Privacy Policy

🔒 Privacy Policy

1. Data We Collect
We collect only the minimum information necessary to deliver your orders and provide technical support:

• Account & Order Data: Email address, transaction details, and order history when purchasing through our store.
• License Data: License keys, activation timestamps, and hardware identifiers required for software validation.
• Support Interactions: Messages and technical details sent through our Discord support tickets.
• Discord Verification Data: Discord User ID, username, and assigned roles for automated delivery and server access.

2. How We Use Your Data
We use your information exclusively to:

• Process orders and deliver software license keys automatically.
• Assign Discord roles associated with your purchased products.
• Provide 24/7 technical assistance and customer troubleshooting.
• Prevent fraud, abusive behavior, and chargeback exploits.

3. Data Sharing
We do not sell or trade your personal data. We share information strictly with essential service providers necessary to operate our store:

• Store Platform: Infrastructure, checkout, and order management.
• Payment Processors: Crypto and third-party payment gateways for secure payment verification (we never handle or store raw card or wallet data).
• Discord: Hosting our official server, technical support tickets, and role integration.

4. Cookies
We use essential session cookies to maintain basic site functionality and process purchases. We do not use intrusive third-party tracking cookies.

5. Data Retention

• Order & License Data: Retained for the duration of your active license plus 12 months for account recovery.
• Support Ticket Records: Retained as needed to resolve support cases and protect against payment disputes.

6. Your Rights
You have the right to request access to the personal data we store, request corrections to inaccurate data, or request deletion of your store history. To exercise any of these rights, contact us via our Discord server.

7. Security
We utilize secure, encrypted connections (HTTPS/TLS) and rely on PCI-compliant payment infrastructure to keep your order processing safe.

8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates take effect immediately upon posting to the site.