Refund Policy

🛡️ Refund Policy

Digital Products
All purchases on our store are for digital software license keys. Due to the nature of digital goods and instant automated delivery, all sales are final once the license key has been delivered or activated.

Refund Eligibility & Exceptions
Refunds or replacement keys may only be considered under the following limited circumstances:

• Duplicate Purchase: You accidentally purchased the exact same item twice within a short period.
• Non-Delivery: No license key was generated or delivered to your email/screen.
• Unresolvable Technical Issue: A delivered key is proven to be invalid upon delivery, and our support team is unable to resolve or replace it.

Non-Refundable Cases
Refunds will strictly NOT be issued in the following situations:

• The license key has already been activated or redeemed.
• Change of mind or purchasing the wrong product by mistake.
• Account bans, suspensions, or restrictions from third-party services.
• Failure to read system requirements or product descriptions prior to purchase.
• Temporary downtime, game updates, or third-party platform changes.
• Refund requests made more than 48 hours after the transaction.

How to Request Assistance
If you believe you meet the criteria for a refund or key replacement:

1. Contact our support team via our official Discord server within 48 hours of purchase.
2. Provide your Order ID, purchasing email address, and a detailed description of the issue.

Approved refunds will be processed back to the original payment method.